Most problems that occur in small businesses trace back to one fatal characteristic: lack of adequate ownership and leadership.

I’m a big proponent of the “just view me as god” school of management. Burn your lovey-dovey management degree. Owning a business isn’t a popularity contest, and you’re not there for a social experience. You cannot be effective as the owner of a business unless you are feared and respected by your employees. Likability is nice but not necessary. You’ve got to demand what you want.

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Your Company is Not a Democracy