Posted in February 4th, 2012 -
Social Media
From GoDaddy (twice), to Chapstick, Lowe’s, LA Fitness, Timothy’s Coffee, PayPal, Fontaine Santé, Red Cross, McDonald’s, and the list goes on… This past year has seen a massively wide range of social media crises – both big and small, successful and disastrous.
As more and more social media crises break out online, you’d think we’d be seeing brands getting progressively better at handling and resolving them. You’d think! Instead, it seems that brands are continuing to tie in their lack of better judgement, and lack of a response strategy.
Read this…